Privacy Policy

Last updated: 11 August 2026Happens Travel (“Happens Travel”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, use our Travel Style Quiz, sign up to our emails, contact us, or interact with Happens Travel.1. Who we are
Happens Travel is an Australian sole trader business providing digital travel guides and travel-related content.If you have any questions about this Privacy Policy or how we handle your information, you can contact us using the contact details provided on our website.2. Information we collect
Depending on how you interact with Happens Travel, we may collect information such as:
your name
Email address
Information you provide when completing our Travel Style Quiz
Information you provide when contacting us
Information relating to your purchases or interactions with our products
Information you voluntarily provide through forms, surveys or other features on our website
Technical information such as your IP address, browser type, device information and website usage information, where collected through cookies, analytics or similar technologies.You do not generally need to provide personal information simply to browse our
website.3. How we collect information
We may collect personal information when you:
Visit or use our website
Complete our Travel Style Quiz
Subscribe to our email list
Contact us
Purchase or access one of our digital products
Interact with our website or marketing content
Voluntarily provide information to us.We may also receive limited information from third-party platforms that help us provide our products and services, such as payment, digital product delivery, email marketing, website hosting, analytics and other technology providers.4. How we use your information
We may use your personal information to:
Provide and improve our website and services
Provide access to digital products you purchase
Respond to enquiries
Provide your Travel Style Quiz result
Send newsletters, updates and marketing communications where you have chosen to receive them
Understand how people use our website and improve our content
Administer our business and keep appropriate records
Process or facilitate payments and transactions through third-party providers
Prevent fraud, misuse or security issues
Comply with legal or regulatory obligations.We will not sell your personal information.5. Email marketing
If you choose to subscribe to our email list, we may use your name and email address to send you travel content, updates, offers, new products and other information relating to Happens Travel.You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.6. Cookies and analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve our services and marketing.Third-party services used by our website may also collect information about your interaction with our website in accordance with their own privacy policies.You can adjust your browser settings to manage or block certain cookies, although doing so may affect how some parts of the website function.7. Third-party services
Happens Travel may use third-party platforms to operate parts of our business, including website hosting, email marketing, analytics, payment processing and digital product delivery.These providers may process information on our behalf or independently in accordance with their own privacy policies and terms.Examples may include platforms such as Gumroad, Stripe, email marketing providers, website providers and analytics services. We recommend reviewing the privacy policies of third-party services you use through our website.8. Overseas disclosure
Some third-party service providers we use may store or process information outside Australia.Where your personal information is disclosed to an overseas provider, the provider may be subject to the privacy laws of the country in which it operates.9. How we protect your information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.However, no online service or method of electronic storage can be guaranteed to be completely secure.10. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including where required for business, legal, accounting or regulatory purposes.When information is no longer required, we will take reasonable steps to delete or de-identify it where appropriate.11. Accessing or correcting your informationYou may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.We may need to verify your identity before responding to a request.12. Privacy concerns and complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve the issue.We will consider your complaint and respond within a reasonable period.If you are not satisfied with our response and the Privacy Act applies to your circumstances, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.The updated version will be published on this page with a revised “Last updated” date.14. Contact
If you have any questions about this Privacy Policy or how Happens Travel handles your personal information, please contact us through the contact details provided on our website.